FAQ 

The device does not make any noise but it does have lights informing you: if the device is powered on, the battery level, GPS connections, 'Alert Mode' status, satellite connections and if you have an incoming message.

Yes, the GSatMicro integrates exceptionally well with our tracking platform: GSatTrack. Go to www.gsattrack.com/SignUp for a one month free demo account.

On average, about 800 reports before the device needs to be recharged.

Standard editions come in black, however, other solid colors may be requested for a small fee. If further customization is required; custom "skins" such as camouflage or carbon fibre patterns may be requested for an additional cost.

Yes, it was designed to not only integrate with our tracking platform but it can be used on other tracking platforms as well. When considering this option though, know that GSatTrack has been optimized to fully control the GSatMicro and is the better option.

Yes, the GSatMicro case is weatherproof and dust tight. It has an 'Intrusion Protection' rating of IP67.

The GSatMicro has a single, integrated, omni-directional, high gain helical antenna. Our antenna provides 180 degrees of coverage allowing it to connect from any angle.

Our device includes a magnetic compass, accelerometer, weather proof case, USB interface AND an eLUA powered core that allows custom scripted behaviors.

The GSatMicro OEM is the base product line, which includes a satellite modem, satellite antenna, microcontroller, battery, basic buttons (power on/off, check-in, config) and leds (power, GPS, satellite and data transmission status)

The GSatMicro is a handheld version of the OEM. There is no difference between the two despite the form factor.

The GSatMicro X Series provides dual-mode functionality, allowing communication via both satellite and GSM.

Currently available is the 3G chipset. In the near future, 4G will be possible in one of the following chipsets:

• B4 and B13
• B2, B4 and B12
• B3 and B8
• B1 and B8

7.5V to 36V (protected to 40V DC)

https://www.gsatmicro.com/support/wiki/gsatmicro-wiki#Encrypted_Message_...

Yes you can! You can view your tracking on any device by logging into the web-based platform. Additionally, you can turn your mobile device into a tracking device when you download the app onto the device, log in and enable the tracking feature.

You can view your tracking history up to 2 years.

No. There is no contract when signing up for GSatTrack – Pay as you go!

No activation fee.

Yes you can add more than one user. Upgrade to a premium monthly plan to add two(2) or more users.

To cancel your monthly service contact our office at +1.954.459.4000 or email to sales@gsat.us

Yes. For technical support you may call +1.954.459.4000 or email to support@gsat.us

Besides the data charges (which is billed separate by your provider), here at GSE you will ONLY be billed for the monthly fee. You have full access to change your Settings, Reports, Alerts and Assets anytime at no additional cost.

There is no requirement to install or update the software. All updates are done automatically behind the scenes, so you are always using the latest version at all times. With no cost to you as well, since updates are free!

No it does not. You may continue to use the portal with no interruptions. We will send you an email letting you know of an update with new features added.

The interface does not “Refresh” like other tracking portals. It utilizes an encrypted open connection to the database so tracking data is shown live, almost instantaneously. This eliminates the wait to view asset data and reduces costs by not charging for “Refreshes”.